Description

Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. The successful candidate will be responsible for designing, developing, and implementing learning solutions that empower our workforce.

We are looking for a Program Manager who is committed to support our rapidly growing Learning and Development initiatives in GO-AI.

An individual who is well versed in learning need identification process, set program strategy and design customized offerings based on the need identified for skill building.

Has a good understanding of Learning Management Tools and is able research, design and develop content to offer programmatic solutions with multiple connection points.

Is able to independently manage internal/External stakeholder relationships and oversee the development of facilitators, course logistics, and provide course evaluation/impact statistics & analysis.

Identifies opportunities for improvement and owns projects to drive problem resolution

Responsibilities include:

• Lead the analysis, design and evaluation of learning programs to support L&D program initiatives.

• Conceptualize and develop content catering to the Millennials and GenZ learners.

• Develop learning solutions that optimize performance and promote compliance with Amazon policies and regulatory laws.

• Assist in the development of standardized learning management processes and procedures, and templates.

• Ensure that the L&D curriculum is tracked and maintained in the Learning Management System

• Evaluate the effectiveness of the L&D learning programs and learning activities administered.

• Measure solution effectiveness and scalability of delivery modalities by using continuous feedback loops and mechanisms to identify gaps and recommend and create scalable learning solutions to improve learner retention, job performance, and the overall employee experience as well as the attainment of business goals.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - IND

Basic Qualifications

• 4+ years of program or project management experience

• Content Development

• Learning Management Systems Administration

• Facilitation

• Program & Project Management

• MS Office including Excel, Word, Power-point, Share-point

Preferred Qualifications

• Stakeholder Management

• Vendor Management

• Authoring Tools like Articulate