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Momentive Performance Materials Quartz, Inc. Customer Program Manager in Strongsville, Ohio

About Momentive Technologies Momentive Technologies delivers purity that inspires progress. Leveraging a nearly 75-year legacy of innovation, our ultra-high-purity products help enable high-quality processing and production for a wide range of applications in the semiconductor, photovoltaic, lighting, aerospace, water purification, pharmaceutical, consumer electronics and telecommunications industries. As a world leader in fused quartz and ceramic solutions, we offer an unrivaled ability to supply custom material solutions at scale to the highest standards of quality. By engineering custom materials with uncommon purity and unwavering precision, Momentive Technologies gives our customers the freedom to think big and develop transformative products that benefit mankind on the grandest of scales. Together, Momentive Technologies and our customers are reshaping the world. Customer Program Manager, Semiconductor Customer Program Manager is responsible for the execution of one or more projects under development by the customer from product concept to volume production and manages the day-to-day customer order fulfillment activities. Responsibilities Perform as liaison between the customer and the internal business team, managing the transfer of information and requests. Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations and solutions to issues. Manage MT's understanding of customer designs, product requirements, product development, and ensure MT will be part of customer's product roadmap. Coordinate with various functions within the company, including operations, procurement, supply chain, and quality managers to ensure customer requirements are handled appropriately, including but not limited to delivery/service, quality complaints, cost down roadmaps, quality roadmaps, price models, etc... Coordinate material management between suppliers, internal machining, and customers to ensure lead-times are met. Attend regular production and other meetings to coordinate information. Support Technology team in related new product development projects and application engineering team with adjacent customer projects. Establish project charter, plans and meetings to manage day-to-day and strategic activities. Travel Basic Qualifications: BS, MS or MBA in semiconductor related science, engineering or business fields. 4+ years of semiconductor or industrial experience in program management, product management, applications engineering, process engineering, new product development. Must work independently and in multi-disciplinary teams. Strong written and verbal communication skills in English. Preferred Qualifications: PMP certification. Familiar with semiconductor OEM equipment, materials, processes, and quality requirements. Experience in marketing and technical sales. Experience in working globally with customers and internal teams. Key Relationships: Customers, key account managers, supply chain, operations, development engineers Travel Requirements: 10-15% Working Conditions: Office work with frequent interactions on manufacturing floor Our Customer Program Manager, Semiconductor will earn a variable compensation including base salary and bonus. Base salary range takes into consideration experience, education, and training. Not to mention all the amazing benefits available for employee selection as well. Joining the Momentive team includes: Medical/Prescription Drug Coverage Dental Coverage Vision Coverage 401(k) plan with Company Match Basic and Voluntary Life/AD&D Insurance Short and Long Term Disability Insurance Employee Assistance Program Wellness Program Tuition Reimbursement Employee Referral Program Momentive Technologies is not just shaping mater

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