Job Information
Stanford University Program Manager, Access and Security in Stanford, California
Program Manager, Access and Security
Residential & Dining Enterprises, Stanford, California, United States
Facilities
Post Date May 06, 2024
Requisition # 103144
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.
“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE,“Excellence is defined by aligning our strategic goals and performance with our vision.”
This role is currently designated as hybrid and may provide incumbents with flexibility for partial telecommuting.
JOB PURPOSE:
Oversee and manage assigned staff engaged in facilities management related to building access and security (physical key distribution, electronic card access control administration, and video cameras administration) and after-hours response to facility needs and lockout support (roving security team). Provide direct guidance, training, and support to ensure optimal performance and adherence to policies and procedures. Participate in department/unit strategic management.
CORE DUTIES*:
· Oversee the daily operation and management of assigned facilities and programs, including scheduling and assigning work to staff and coordinating with staff, subcontractors, and/or vendors; coaching lower level managerial staff; overseeing staffing and performance evaluation of assigned staff; contributing to department or division staffing needs forecast.
· Clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities.
· Manage and/or develop budget for area of responsibility, including staffing, maintenance, contracts, etc.
· Manage ongoing service contracts as applicable.
· Participate in department/unit strategic management, including making recommendations involving short-term planning for facility-type projects and for longer-range programs/projects; providing input into long-range financial, budgeting, and programmatic planning and development; providing input into the development of policies and procedures; interpret and manage policies and procedures for assigned area.
· Oversee and/or monitor project activities; ensure integration with larger unit goals; coordinate with staff, subcontractors, and/or vendors.
· Ensure the implementation of suitable physical security measures; badges, cameras, alarms, electronic/physical locks, etc.
· Configure and administer physical access control, video surveillance, and interrelated systems.
· Conduct regular security assessments and audits to identify vulnerabilities and implement corrective actions as necessary.
ADDITIONAL DUTIES:
Oversee and manage four areas related to Access and Security of R&DE facilities, including:
· Physical key distribution
· Electronic card access control administration
· Video camera administration
· After-hours roving Community Access Response Enterprise (CARE) Team leadership providing lockout and security support
· Develop and implement security protocols and procedures to mitigate risks and ensure compliance with regulatory requirements.
· Collaborate with law enforcement agencies and external partners to coordinate security efforts and support internal events.
· Emergency mitigation and response support.
· Ensure confidential data related to video cameras and card access transaction logs are restricted.
· Implement new tools and technologies for physical security.
· Define problems, collect data, establish facts, and draw valid conclusions.
· Support and actively drive the organization toward greater diversity, equity, inclusion, and belonging with particular emphases on historically underrepresented and disadvantaged populations.
- Other duties may also be assigned
Schedule: Full-time
Job Code: 4362
Employee Status: Regular
Grade: J
Requisition ID: 103144
Work Arrangement : Hybrid Eligible
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