Job Information
Amazon Program Manager, AMXL Xtra Mile in Luxembourg, Luxembourg
Description
At Amazon, we are always exploring new opportunities to shape our global business. Our Programe Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key job responsibilities
Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
Manage stakeholders and internal processes, and define standards
A day in the life
As a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programe management, and everyone plays a crucial role in growing this part of the business.
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
Basic Qualifications
A degree
Relevant experience leading cross-functional programmes or projects using project-management methodologies
Relevant experience in using data or anecdotal evidence to influence business decisions
Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Advanced or master’s degree
Project-management qualification such as PRINCE2, APM, PMI, or similar
Understanding of continuous improvement methodologies such as Six Sigma or Lean
Experience working in an operational environment or with technical teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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